Soulful Camper | Terms & Conditions

Last update: 20 Aug 2025

Welcome to Soulful Camper. By using our website (www.soulfulcamper.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before ordering.

1. General Information

  • Soulful Camper (“we”, “our”, “us”) is an Australian registered company.

  • These Terms apply to all visitors, users, and customers of our website.

  • We may update these Terms occasionally, and your continued use of the site means you accept the updated version.

2. Products & Descriptions

  • We do our best to provide accurate product descriptions, photos, and specifications.

  • Slight variations in colour, finish, or packaging may occur.

  • Some products (e.g. multifunctional gadgets) are designed for flexible use and may vary in durability. Titanium products are described separately for their specific features.

3. Pricing & Payment

  • All prices are listed in AUD and include GST (where applicable).

  • We reserve the right to change prices at any time.

  • Payment is processed securely via Square at checkout.

4. Shipping & Delivery

  • We ship orders using Australia Post and other trusted carriers.

  • Shipping times are estimates and may vary due to circumstances outside our control (weather, postal delays, etc).

  • Customers are responsible for providing accurate delivery information.

  • Please note that your order may be subject to customs clearance fees, import duties, or local taxes upon arrival in your country. These charges are not included in our prices and are your responsibility.

5. Returns & Refunds

  • Please refer to our Refund Policy page for detailed information.
  • In general, if a product is faulty, damaged, or not as described, you are entitled to a replacement or refund under Australian Consumer Law.
  • We do not accept change of mind returns or exchanges.

    6. Use of Products

    • Our camping gear is designed for outdoor use, but it is your responsibility to use it safely and appropriately.

    • Soulful Camper is not liable for injury, loss, or damage resulting from misuse of products.

    7. Intellectual Property

    • All content on this site (text, images, logos, videos) is owned by Soulful Camper and may not be copied, reproduced, or distributed without permission.

    8. Limitation of Liability

    • To the fullest extent permitted by law, we are not responsible for any indirect or consequential loss, including loss of enjoyment, opportunity, or data, arising from the use of our site or products.

    9. Contact Us

    For questions about these Terms, you can reach us at:
    📧 hello@soulfulcamper.com